Adanax respects your privacy. This Privacy Policy applies to the public Adanax website, website forms, marketing communications, SMS/MMS communications, and other interactions that link to this policy. Separate agreements may govern client services, software access, and data processed on a client's behalf.
Information we collect
Information you provide
We may collect information you submit directly, including your name, business name, business email address, telephone number, website, industry, number of locations, marketing needs, project details, scheduling information, communication preferences, consent choices, and communications with Adanax.
Information collected automatically
When you use the website, we may collect technical and usage information such as IP address, browser type, device type, operating system, referring page, pages viewed, dates and times of access, general location derived from IP address, and interactions with forms, links, and site features.
Information from other sources
We may receive business contact information, campaign attribution, referral information, and publicly available business information from advertising platforms, analytics providers, business partners, directories, or other lawful sources.
How we use information
We may use information to:
- Respond to inquiries and evaluate whether Adanax is a suitable fit.
- Prepare proposals, schedule conversations, and provide requested services.
- Operate, secure, maintain, and improve the website and Adanax systems.
- Measure marketing performance, website usage, and lead attribution.
- Send service communications and, where separately permitted, relevant marketing communications.
- Maintain records of communication preferences, consent, and opt-out requests.
- Prevent fraud, spam, abuse, security incidents, and unlawful activity.
- Comply with legal obligations and enforce applicable agreements.
How information is shared
Adanax does not sell personal information for money. We may share information with service providers that support hosting, analytics, communications, scheduling, CRM, advertising, payment processing, security, and professional services. These providers may process information only for the services they provide to us and subject to applicable contractual obligations.
Adanax does not sell or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their own marketing or promotional purposes. We may provide this information to communications vendors and other service providers solely as needed to deliver messages, operate the service, prevent abuse, or comply with law.
We may also disclose information when required by law, to protect rights and safety, in connection with a corporate transaction, or with your direction or consent.
SMS and MMS communications
Informational and service messages
If you separately opt in to informational SMS/MMS, Adanax may send recurring messages about your inquiry, appointments, requested service information, and service or account updates. Informational SMS consent is optional, is not a condition of purchase, and does not authorize Adanax to send marketing or promotional text messages.
Marketing and promotional messages
Marketing or promotional SMS/MMS requires a separate, explicit opt-in. If you separately choose that option, Adanax may send recurring messages about Adanax services, offers, or promotions. Choosing informational SMS does not enroll you in marketing SMS, and choosing marketing SMS is not required to receive informational messages or to purchase services.
For either SMS program, message frequency varies and message and data rates may apply. You may opt out at any time by replying STOP to a message and may reply HELP for assistance. We will honor applicable carrier-standard opt-out requests and maintain suppression records to prevent further automated messaging to an opted-out number unless consent is later lawfully re-established.
Cookies, analytics, and advertising
The website may use cookies, pixels, local storage, and similar technologies to remember preferences, understand site performance, measure campaigns, prevent abuse, and improve the visitor experience. Where required, non-essential technologies will be subject to consent. Browser settings and any available cookie-preference control can be used to manage these technologies.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including business, legal, accounting, security, consent-recordkeeping, and dispute-resolution needs. Adanax uses reasonable administrative, technical, and organizational safeguards. No online system can be guaranteed completely secure.
Your choices and privacy rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or information about certain disclosures of personal information. You may opt out of marketing email by using the unsubscribe link in the message and opt out of SMS/MMS by replying STOP. Requests may be subject to identity verification and legal exceptions.
Third-party websites
The website may link to third-party services. Their privacy practices are governed by their own policies, and Adanax is not responsible for those practices.
Children's privacy
The website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the public site.
Changes to this policy
We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.
Contact us
Questions or privacy requests may be submitted through the Adanax contact page. Please identify the request as a privacy inquiry and provide enough information for us to respond.